At PureÉclat, your peace of mind is our priority. All transactions are processed securely via Stripe, a global leader in online payment processing.
1. Security You Can Trust
Your data is protected at every step:
- SSL Encryption: All transactions are encrypted with bank-level security.
- PCI-DSS Certified: Stripe is a certified PCI Level 1 Service Provider, the most stringent level of certification available in the payments industry.
- No Storage of Payment Data: We never store your banking or credit card information on our servers.
2. Accepted Payment Methods
We accept all major credit and debit cards for a smooth and secure checkout experience:
- Accepted Cards: Visa, Mastercard, American Express, and other major cards.
- Digital Wallets: Apple Pay and Google Pay.
Important: Payment is charged immediately upon order confirmation.
3. Pricing Transparency
| Element | Details |
| Currency | British Pounds (GBP) only |
| Total Price | The final price shown includes VAT — there are no hidden fees. |
| Foreign Payment | Your bank will handle currency conversion automatically if you are paying with a non-GBP card. |
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4. Payment Process (4 Steps)
- Cart: Add your chosen home or garden products to your cart.
- Review: Verify your shipping address and the total amount at checkout.
- Payment: Enter your card details directly on our secure checkout page. The transaction is processed instantly without leaving our site.
- Confirmation: You will receive an instant confirmation email with your order number.
If you do not receive a confirmation, please contact us at support@Pureeclat.shop.
5. Legal Compliance & Consumer Rights
- GDPR & Data Protection: All personal data is handled in accordance with European law.
- Transaction Oversight: Payments are monitored under French regulatory standards.
- Right of Withdrawal: We offer a 30-day return policy. For full details on how to cancel an order or request a refund, please see our complete Refunds & Returns Policy
Frequently Asked Questions
Q: Can I pay via bank transfer? A: No, we currently accept payments via major credit and debit cards to ensure maximum security and efficiency.
Q: Are there extra charges from PureÉclat? A: No — you pay exactly the price shown at checkout.
Q: My payment was declined. What should I do? A: Please double-check that your card number, expiry date, and CVC code are correct. If the problem continues, we recommend contacting your bank to ensure there are no issues with your card.
Need Help?
If you have questions before payment: 📞 Phone: +44 7570 896431 (Mon–Fri, 9:00 AM – 5:00 PM GMT) 📧 Email: support@Pureeclat.shop