Last Updated: 29 May 2025
At PureÉclat, your privacy is our highest priority. We handle your personal data with care, transparency, and compliance with the UK GDPR.
1. Data Collected
a) Information you provide:
- Name and surname
- Contact details (email, phone, shipping/billing address)
- Order history
b) Information collected automatically:
- IP address and browser type
- Pages visited and duration of visit
- Interactions with our emails (opens, clicks)
We do not collect sensitive data such as full banking details or health information.
2. How We Use Your Data
| Purpose | Legal Basis |
|---|---|
| Processing orders | Contractual necessity |
| Sending delivery notifications | Legal obligation |
| Personalised product recommendations | Consent |
| Newsletter subscriptions | Consent |
| Website improvement | Legitimate interest |
3. Data Sharing
Data is strictly limited to:
- Logistics providers (for delivery)
- PayPal (payment processing)
- Analytical tools (Google Analytics anonymised)
No data is sold to third parties, and there are no transfers outside the UK/EU.
4. Your GDPR Rights
You can exercise the following rights at any time:
- 📝 Access your data
- ✏️ Rectify information
- 🗑️ Delete your account
- ⛔ Object to processing
- 🧾 Data portability
To exercise your rights:
- Contact our DPO at support@PureEclat.shop
- We will respond within 72 hours
5. Cookies Policy
| Cookie Type | Purpose | Can be Disabled |
|---|---|---|
| Essential | Cart functionality | No |
| Preferences | Language/size preferences | Yes |
| Analytics | Anonymous audience measurement | Yes |
Management:
- Modify preferences via our cookie banner
- Configure your browser settings (Chrome, Firefox, etc.)
6. Data Security
We implement strict protections:
- 🔒 SSL/TLS encryption for all transactions
- 🛡️ Secure servers (OVH/Cloudflare)
- 🔄 Quarterly security audits
- 🚫 No storage of full banking data
Any data breach will be reported to the UK ICO within 48 hours.
7. Data Retention
| Data Type | Retention Period |
|---|---|
| Order data | 10 years (legal requirement) |
| Account information | 3 years after last activity |
| Prospects (newsletter) | 3 years after last contact |
8. Policy Updates
- Any changes will be notified via email
- Archived versions available on request
- Always accessible in the website footer under Privacy Policy
9. Contact
Data Protection Officer (DPO):
- 📧 Email: support@PureEclat.shop
- 📞 Phone: +44 7570 896431 (Mon–Fri, 9:00 AM – 5:00 PM GMT)